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How We Protect Your Privacy
The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.
Safe Shopping at CJsCandleCreations.com
We want you to feel completely secure when ordering from CJsCandleCreations.com. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.
More on Security and Privacy:
What Personal Information We Collect
We collect personal information that you choose to provide voluntarily when using the CJsCandleCreations.com Web site. This information includes your email address and a password when you create your CJsCandleCreations.com account. You can browse our online store without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as Save for Later, Address Book, and Order History. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.
Purchase Information
When you make a purchase using a credit card, we collect your name, your billing address for the card, the card type, number, and expiration date. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at CJsCandleCreations.com, you can choose to save your information for in Your Account. You can also save one or more shipping addresses in your Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click edit or delete whatever personal information you wish.
Cookies and Other Computer Information
When you visit CJsCandleCreations.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online shopping experience.
You can choose to shop at CJsCandleCreations.com without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
We also collect certain technical information from your computer each time you request a page during a visit to CJsCandleCreations.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.
Contacting CJsCandleCreations.com
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.
Other Times We May Collect Personal Information
From time to time, CJsCandleCreations.com may conduct surveys and contests via our Web site, or email. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information
Information we collect on CJsCandleCreations.com may be used to enhance your shopping experience in the following ways:
- Deliver merchandise that you purchase online
- Register you as a member of CJsCandleCreations.com
- Bill your credit card for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate special offers and featured items to you, if you choose to receive such notices
- Find and stock the products you want
- Customize your shopping experience
When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Web site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; providing a personalized shopping experience; and completing credit card transactions.
Aside from the purposes described above, we will never share your personal information with any other third parties unless under special circumstances, such as when we believe in good faith that the disclosure is required by law.
How You Can Control the Use of Your Personal Information
You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then add, edit or delete whatever information you wish.
Do not share your CJsCandleCreations.com password with anyone. Other than on our site, CJsCandleCreations.com will never ask you for your password.
How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
CJsCandleCreations.com has also obtained a digital certificate from Comodo, Inc., a leading provider of Internet trust services. When you enter a secure portion of our site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a CJsCandleCreations.com Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you created an account at CJsCandleCreations.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of CJsCandleCreations.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, and enter a new password.
How You Can Decide What Marketing Communications You Receive From Us
If you choose to receive periodic communications from us, CJsCandleCreations.com may from time to time send you email messages describing new items, featured merchandise and special offers. You can choose to stop receiving this email at any time.
The only email messages you will receive from CJsCandleCreations.com when you elect not to receive informational emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information.
More About Your Privacy
We realize that making purchases at CJsCandleCreations.com, or any other Web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit-card information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at CJsCandleCreations.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
At CJsCandleCreations.com, we do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. We collect only the personal information you allow us to collect, and then it is used only to help us serve you better.
If you have an account at CJsCandleCreations.com and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then add, edit or delete whatever personal information you wish.
Changes to the Privacy Policy
This Privacy Policy was posted on CJsCandleCreations.com on April 29, 2004. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will post notice of the change on CJsCandleCreations.com prior to the change being implemented.
Do you still have questions?
If you didn't find the answer you were looking for, you can contact us, and one of our knowledgeable Customer Service Associates will be happy to help you. We're happy to serve you.
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